Store document

Terms of Service

SPOTIFY MARKET — TERMS OF SERVICE

By placing an order with Spotify Market, you confirm that you have read, understood, and agreed to these Terms of Service.

These Terms of Service may be updated or modified at any time.
False scam accusations, threats, harassment, excessive spam, or unnecessary pings may result in a permanent ban from our services.
Unless explicitly stated otherwise, we provide replacements only and do not offer refunds.
Orders cannot be cancelled or refunded simply because you changed your mind after purchasing.
Attempting to abuse our replacement or warranty system may result in your warranty being permanently revoked.

Unless otherwise specified on the product page, accounts include a 3-day warranty from the moment of delivery.
Gmail accounts include a 24-hour warranty, unless stated otherwise.
Spotify Solo and Spotify Owner products include a 3-day warranty.
YouTube Premium products include a 3-day warranty.
Amazon Prime products include a 3-day warranty.
Warranty coverage applies only to issues that qualify under the specific product's warranty conditions.
Expired warranties cannot be extended or renewed after an issue has occurred.
We do not provide replacements or refunds for old purchases, expired warranty periods, or accounts/services terminated after the warranty has ended.

To request a replacement, you must open a support ticket and provide:

Replacement requests without sufficient evidence may be denied.

Please allow our support team reasonable time to review and process your replacement request.

After receiving a Spotify account, you should immediately change all available account information, including the email and password whenever possible.
If you fail to secure or update the account information after delivery, we may not be responsible for issues caused by unauthorized access, password changes, or account recovery by third parties.
Do not share purchased account credentials with other people.

Some products may depend on external suppliers or third-party services.
If a supplier disappears, becomes unavailable, or refuses to provide a replacement after our own replacement options have been exhausted, additional coverage may not be available.
We are not responsible for interruptions, restrictions, suspensions, or changes made directly by third-party platforms that are outside of our control.

Methods, techniques, or procedures sold through Spotify Market may stop working due to updates or changes made by third-party platforms.
Unless explicitly covered by the product warranty, we cannot guarantee that a method will continue working indefinitely.
If a method is patched, disabled, or made unusable by the relevant platform after purchase, this does not automatically qualify for a refund or replacement.
Digital products are provided according to the description and conditions available at the time of purchase.

We cannot guarantee replacements or refunds when a platform performs a large-scale or mass revocation/termination wave affecting a significant number of accounts or subscriptions.
These events are controlled by the third-party platform and are outside Spotify Market's direct control.
Individual cases that fall within an active warranty may still be reviewed by support according to the conditions of the specific product.

For payments made through PayPal Friends & Family:

Send the exact amount requested.
Include the correct payment note/information when instructed.
Always verify the payment details before sending the transaction.
Payments sent incorrectly, to the wrong recipient, with the wrong amount, or without following the provided instructions may delay or prevent delivery.

By completing a purchase, you acknowledge that:

You understand the warranty period of the product you are purchasing.
You understand that digital products may be affected by third-party platforms.
You agree to follow the replacement procedure when requesting support.
You understand that eligibility for a replacement depends on the product conditions and available evidence.
Abuse, fraud, chargeback fraud, or deliberate attempts to exploit the store may result in permanent suspension from Spotify Market.

Important: Always read the product description before purchasing, as individual products may include additional or different warranty conditions.